LI: I will troubleshoot a basic Mac issue and compare it to PC troubleshooting.

SC: I can describe one similarity and one difference in fixing Mac vs. PC problems.

• Warm-Up: Do you think Macs are easier or harder to troubleshoot than PCs? Why?
• Vocabulary: Finder, Activity Monitor, Disk Utility.
• Demo: Resetting Wi-Fi, using Activity Monitor to quit frozen apps, running Disk Utility.
• Workshop: Students complete a comparison chart: Mac Issue → Fix | PC Issue → Fix.
• Exit: “One thing unique to Mac troubleshooting is ___.”