(32 min period)

🎯 Learning Intention

Today, I will explore how professional communication impacts client relationships and project success.

✅ Success Criteria

I can describe at least three best practices for professional communication in a client setting and explain how they apply to web design projects.

🌍 Why Are We Learning This?

In professional web development, your ability to communicate clearly can make or break a project. Misunderstandings cost time, money, and trust — clear communication builds your reputation.

🧠 Warm-Up – Tech Journal Prompt (5 min)

💡 Prompt:

Imagine you’re starting your first freelance project. What’s the first question you would ask your client, and why?

📚 Word(s) of the Day

Design Brief

• Definition: A document outlining the goals, scope, and requirements of a design project.
• Used in a sentence: “The client sent a detailed design brief describing the color scheme, features, and deadline.”
• Why it matters: Sets expectations before work begins.