rinters & Peripherals

Focus: Understanding hardware/service interactions and spooler management.

Mini-Lecture

• Local vs Network Printers
• Print Spooler basics (services.msc)
• Queue management & stuck jobs
• Toner, drum, and paper-feed diagnostics
• Safety: gloves for toner / no reaching inside live equipment

Common Fix Patterns

1. Clear print queue
2. Restart spooler service
3. Power-cycle printer
4. Verify network connection
5. Reinstall driver or printer port

Example Log Entry

Issue: Library printer showing “Offline.”

Steps: Cleared queue → Restarted spooler → Verified IP → Re-added device → Test page successful.

Discussion

Why is it critical to test printing from a different workstation before closing the ticket?