🎯 Learning Intention

I will design and connect a Google Form that collects service-ticket data into a shared tracking Sheet.

✅ Success Criteria

I can create input fields that capture all required information (name, issue, date, status) and link the form to my Sheet correctly.

💭 Why Are We Learning This?

Help-desk systems start with clean data intake.

Learning to build your own ticket form mirrors how real IT teams log, categorize, and route requests.

☀️ Warm-Up Prompt (5 min)

“When you submit a help request online, what information do they always ask for—and why?”

List 3–5 items.

🧠 Mini-Lesson

• Walk through creating a Google Form → Response Sheet connection.
• Discuss importance of field naming, data types, and timestamp integrity.

🛠 Independent Work

• Build your Google Form (“IT Ticket Intake”).
• Add fields: Request ID, Device, Problem Type, Description, Assigned To, Status.
• Link to a new Sheet tab titled Tickets 2025.

🌙 Exit Reflection

“Which form question is most important for tracking repairs accurately?”

📅 Reminder: Tomorrow—status formatting and automation.