Focus: Troubleshooting as a System – Thinking Like a Program

Linked Assignment: Perfect Prompt Project (AI/Automation Capstone)

🎯 Learning Intention

I will connect the six troubleshooting steps to programming logic and learn how both depend on clear, structured input.

✅ Success Criteria

I can explain how conditional statements in Python mirror the CompTIA troubleshooting model.

☀️ Warm-Up / Tech Journal (5 min)

“When you fix a computer issue, what’s the first question you ask — and why does that matter?”

🧠 Mini-Lesson (15 min)

• Review the Six Troubleshooting Steps.

• Compare human vs. program logic:

  Identify → Theory → Test → Plan → Verify → Document

  maps to

  if → elif → else decision trees.

• Demonstrate a simple Python snippet modeling troubleshooting.

problem = input("What seems to be wrong? ")

if problem == "no power":
    print("Check power supply and cable.")
elif problem == "no display":
    print("Check monitor and HDMI connection.")
else:
    print("Document issue for supervisor.")

🛠 Independent Work (25 min)

• Build your own Troubleshooting Decision Tree in Skill Struck or Replit.