Focus: CompTIA A+ Practical Labs (Hardware & Troubleshooting)

Learning Intention

We are learning how to apply A+ knowledge to real-world IT support scenarios.

Success Criteria

• I can identify common hardware components and their purpose.
• I can walk through a basic troubleshooting process.
• I can explain why A+ is valuable for entry-level IT roles.

Why Are We Learning This?

Most students begin their IT careers at the help desk or support level. A+ gives you the confidence to solve real-world problems when someone’s system breaks.

Warm-Up (Certification Practice)

• Sample Question:

  Which troubleshooting step comes first in the CompTIA model?

  a) Document findings

  b) Identify the problem

  c) Implement a solution

  d) Establish a plan of action

• Discuss answer (correct: b, Identify the problem).

Seminar Study Guide Notes

CompTIA A+ Hardware Knowledge

• PC components: CPU, RAM, storage, motherboard, PSU.
• Peripherals: printers, displays, input devices.