Focus: Applying Troubleshooting Logic to Automation
Linked Assignment: Perfect Prompt Project (AI & Automation Capstone)
I will design and refine prompts that mirror troubleshooting logic to create efficient and ethical AI instructions.
“Why do you think IT technicians follow a checklist? What happens if one step is skipped?”
Example:
Role: Help-Desk Technician
Task: Walk a user through fixing “no sound.”
Rules: Ask one question at a time, check both software and hardware, explain in plain English.
Output: Numbered steps with reasoning.